Privacy policy
Data Controller
Adriana Castillo
Calle Begonia 306 28109 Alcobendas Madrid Spain
We are pleased with your interest in our online store. Protecting your privacy is very important to us. Below, we inform you in detail about the handling of your data.
DATA ACCESS AND HOSTING
You can visit our web pages without providing personal data. Each time you visit a web page, the web server automatically stores only a server log file, which includes, for example, the name of the requested file, your IP address, the date and time of the request, the amount of data transferred, and the requesting provider (access data) and documents the access. This access data is evaluated exclusively for the purpose of ensuring smooth operation of the site and improving our offer. This serves to protect our legitimate interests in a correct presentation of our offer in accordance with Article 6, Paragraph 1, Sentence 1, Letter f of the GDPR. All access data is deleted no later than seven days after your site visit.
HOSTING
The hosting and display services of the website are partly provided by our service providers as processors on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in the forms provided on this website are processed on their servers. If you have questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.
Our service providers have servers and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection: United Kingdom.
DATA PROCESSING FOR CONTRACT EXECUTION AND CONTACT
DATA PROCESSING FOR CONTRACT EXECUTION
We collect personal data when you provide it to us in the context of your order or when you contact us (e.g., via the contact form or email). Mandatory fields are marked as such because we need the data in these cases to process the contract or your contact, and you cannot complete the order or send the contact without providing them. Information on what data is collected can be found in the respective entry forms.
We use the data you provide to process the contract and handle your inquiries (including queries and execution of possible warranty and defect claims, as well as any legal update obligations) in accordance with Article 6, Paragraph 1, Sentence 1, Letter b of the GDPR. For more information on the processing of your data, especially on the transfer to our service providers for order processing, payments, and shipping, please refer to the following sections of this privacy policy. After the contract has been fully processed, your data will be restricted for further processing and deleted after the legal and tax retention periods have expired, unless you have expressly consented to further use of your data in accordance with Article 6, Paragraph 1, Sentence 1, Letter a of the GDPR or we reserve the right to use additional data that is legally permitted and about which we inform you in this statement.
CONTACT
In the context of customer communication, we collect personal data to process your inquiries in accordance with Article 6, Paragraph 1, Sentence 1, Letter b of the GDPR if you provide them when contacting us (e.g., via the contact form or email). Mandatory fields are marked as such because we need the data in these cases to process your contact, and you cannot send the contact without providing them. Information on what data is collected can be found in the respective entry forms. After your inquiry has been fully processed, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Article 6, Paragraph 1, Sentence 1, Letter a of the GDPR or we reserve the right to use additional data that is legally permitted and about which we inform you in this statement.
LIVE CHAT TOOL WHATSAPP
For customer communication, we use the live chat tool from WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("WhatsApp"). This serves to protect our legitimate interests in fast and effective customer communication in accordance with Article 6, Paragraph 1, Sentence 1, Letter f of the GDPR. WhatsApp processes the contact data provided by users to communicate with them in accordance with Article 6, Paragraph 1, Sentence 1, Letter b of the GDPR, provided that users have expressly accepted this. WhatsApp may also process usage data pseudonymously for analysis and improvement of its offer in accordance with Article 6, Paragraph 1, Sentence 1, Letter f of the GDPR. We do not transmit contact data without the user's consent. Communication with WhatsApp requires WhatsApp to transmit users' IP addresses from the web browser to a WhatsApp server. In this way, WhatsApp receives information about which IP address is currently being used to access the user's WhatsApp website. The use of WhatsApp is based on the corresponding application of WhatsApp's terms of service and online commercial use conditions. More information on data protection at WhatsApp can be found at: https://www.whatsapp.com/legal/business-terms#privacy-policy.
USE OF YOUR DATA FOR DIRECT ADVERTISING
NEWSLETTER DELIVERY
If you subscribe to our newsletter, we will use the necessary data or data you provide separately to send you our electronic newsletter regularly according to your consent in accordance with Article 6, Paragraph 1, Sentence 1, Letter a of the GDPR.
NEWSLETTER CANCELLATION
You can unsubscribe from the newsletter at any time and revoke your consent to receive the newsletter. You can unsubscribe by clicking on the link provided in each newsletter email, sending us an email, or a message to the contact option specified in this privacy policy.
DATA TRANSFER
To fulfill the contract in accordance with Article 6, Paragraph 1, Sentence 1, Letter b of the GDPR, we transmit your data to the shipping company responsible for the delivery, as far as this is necessary for the delivery of ordered products. Depending on the payment service provider you select during the order process, we transmit the payment data collected for the payment processing to the credit institution commissioned with the payment processing and, if applicable, to the selected payment service provider or the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the order process. In this respect, the data protection declaration of the respective payment service provider applies.
DATA TRANSFER TO SHIPPING
If you have given your express consent during or after your order, we will send your email address and phone number to the shipping company responsible for the delivery in accordance with Article 6, Paragraph 1, Sentence 1, Letter a of the GDPR, so that they can contact you before delivery to announce or coordinate the delivery.
STORAGE DURATION
After the contract has been fully processed, the data will initially be stored for the duration of the warranty period and, in addition, in compliance with legal, tax, and commercial retention periods, and then deleted after these periods have expired, unless you have expressly consented to further use of your data in accordance with Article 6, Paragraph 1, Sentence 1, Letter a of the GDPR or we reserve the right to further use of the data, which is legally permitted and about which we inform you in this statement.
This privacy statement was created with the Trusted Shops Legal Text Generator in collaboration with FÖHLISCH Rechtsanwälte. [https://legal.trustedshops.com/produkte/rechtstexter] [https://legal.trustedshops.com] [https://foehlisch.com]