Shipping policy

SHIPPING COSTS

For orders over €99 within the Iberian Peninsula, Portugal, and the Balearic Islands, TASHAY covers the shipping costs. Otherwise, the shipping cost is €5.99.

For the following European destinations, the current shipping costs are as follows:

ZONE 1: Canary Islands, Germany, France, Italy, Luxembourg, Austria, Belgium, Denmark, Netherlands, Poland, Czech Republic, Andorra, San Marino, Hungary, Vatican City, Bulgaria, Portugal, Ireland, Slovakia, Slovenia.

Shipping Cost: €9.99

ZONE 2: Estonia, Finland, Greece, Croatia, Latvia, Lithuania, Malta, Romania, Cyprus, Sweden, Bosnia, Norway, Serbia, Switzerland.

Shipping Cost: €14.99

For all other countries, please contact us. We will be happy to provide you with a personalized delivery quote.

For shipments outside the European Union, customs clearance fees, import taxes, and duties may apply, which the recipient will need to pay. These costs will be determined based on the product, price, size, and weight of the shipment and will be billed directly to the recipient by SEUR parcel service.

SHIPPING COMPANY AND DELIVERY TIME

We ship our packages through SEUR standard service. All packages will be dispatched insured within 1 to 3 business days after payment is received. A tracking number will be provided immediately by email to track the shipment.

RETURNS

At TASHAY, we want to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied with the products you received, we offer a 30-day return period. The cost of postage for returns is borne by the customer.

The customer is responsible for ensuring that the return shipment arrives in perfect condition. To protect the items, we recommend returning them preferably in their original packaging (see our revocation policy for more details).